What is IP Telephony?
IP telephony transmits voice communications over the network using open-standards-based Internet Protocol. It enables enterprises to deliver communications to users at main campus locations, branch offices, working remotely, or on mobile devices.
IP telephony solutions are an integral part of Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks — enabling users to communicate in any workspace using any media, device, or operating system.
IP Telephony Categories
Call Processing
- IP PBX Systems
- Call Manager
- Voice Gateways
- Session Border Controllers
IP Phones
- Wired Desk Phones
- Wireless DECT Phones
- Softphones (Desktop & Mobile)
- Video Conferencing Endpoints
Reasons Companies Are Adopting IP Telephony
Phones as a Service
IP technology gives employees and customers the tools they need to interact more efficiently with each other, leading to greater business outcomes and improved customer satisfaction.
Mobility and Scalability
If remote offices are a consideration for your enterprise, IP telephony solutions are a must have. Instead of installing multiple physical phone systems, you can simply log in to your system's web interface and add another line.
Integration with Current Infrastructure
IP systems keep almost everything the same while increasing the functionality and productivity within your key business processes.
Transmission of Multimedia Content
A comprehensive IP telephone system eliminates software and hardware redundancy by consolidating all conferencing necessities into one unified solution.
Good on Data, Great on Bandwidth
Modern IP systems use VAD (Voice Activation Detection) to compress silent data. During times of silence, your IP system optimizes total bandwidth allocation, making voice calls efficient uses of data.
Significantly Lower Costs
Everything about upgrading to IP telephony solution boils down to lower costs. IP systems don't require proprietary hardware or costly feature updates.
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